The Leadership Coach™

The Leadership Coach™ is a change program designed to help managers create an environment where every team member is part of the solution. As organizations continue to operate in leaner times it becomes more and more important to utilize the full potential of each team member.

 We propose that you develop your ability to lead and manage others using effective leadership coaching skills.

How Do Coaching Skills Drive Business Results?  

Coaching in the workplace...

  • Maximizes the use of the organization's human resources and intellectual capital towards the achievement of the organization’s goals.
  • Promotes innovation and supports change by facilitating the kind of challenging reflection and dialogue that drives stretch goals.
  • Provides a bridge between the work and results of individuals and the mission, vision and values of the corporation. This bridge aligns the organization towards shared goals and outcomes.

Who Should Attend The Leadership Coach™?

Anyone whose job it is to maximize individual potential by creating an environment for the success of others. Anyone with responsibility for the work of others.

What are Effective Leadership Coaching Skills?

Effective coaching starts with the coach and the ability to understand what he/she is passionate about achieving in life. Then using that insight to motivate, inspire, and set context for the work of others.

Effective coaching also requires the coach to set clear expectations for the work which must be achieved. Then the coach must provide the resources required and get themselves out of the way so the skill and creativity of the direct reports can take over.

Tools in TLC that help you achieve this:

  • The StoryMaker™
  • The Performance Suite

Effective coaching makes use of the challenges and opportunities of the work environment. The Leadership Coach Program gives you the tools necessary to assess your work environment internally and externally and to identify when and where to use coaching as part of the solution.

Tools in TLC that help you achieve this:

  • The Learning Accelerator™ 360° Survey
  • SmartSkills® Thinking Styles Inventory
  • The Learning Assessor™

The essence of effective coaching is supporting the performance of others. Coaches make a difference in the organization, one person at a time.

Tools used in The Leadership Coach™

 


What Our Clients Have Experienced

The issue:

A new retail venture needs to find the key to distinguish itself from its competitors by providing customer service excellence.

The solution: 

The leadership team embraces the adventure of The Leadership Coach™.   Some of the participants have only worked for the organization for a day and a half, others for 25 years. None have worked together for more than 6 weeks. Half way through the second day of the seminar portion the team experiences The StoryMaker™, the foundation of the TLC program.

The StoryMaker ™ assists team members to find personal meaning in the Corporate Vision and Mission. This meaning provides the willingness required to meet the customer service challenge. Skills’ training provides the ability required to meet the challenge. The experience of shared stories cements the team.  

The final outcome is a retail team with the ownership, energy and innovation to fulfill customers’ needs.

Customers are now telling their friends about the experience of shopping in this environment…. and the stories are good. This kind of advertising cannot be bought. Service excellence has translated into sales.

  *SmartSkills® is a registered trademark of The Centre For High Performance

  The Leadership Coach™ and TLC Tools are registered trademarks of  Forrest and Company